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UCF Find the Busiest Two Hours of The Week for The Kitchens Business Excel Task

UCF Find the Busiest Two Hours of The Week for The Kitchens Business Excel Task

Question Description

Questions:

  1. (1 Slide) Data Dive:
    1. Average Ticket Resolution Time?
    2. Median Resolution Time?
    3. Ticket Resolution Rate?
    4. Most problematic Asset Type?
  2. (1 Slide) What are the busiest two hours of the week for the kitchens business? Why?
  3. (1 Slide) TheREEF team would like to implement a preventative maintenance program toreduce our maintenance costs, but we have limited maintenanceresources. If you had to select a market to test our preventative maintenance program, what market would you choose? Why?
  4. (1 Slide) What additional data would you like to see to help build and implement REEF’s scaled support organization? Why?

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