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Santa Monica College Creating Effective Business Messages Discussion Post

Santa Monica College Creating Effective Business Messages Discussion Post

Question Description

For each Discussion, you are responsible for two parts. Be sure to POST YOUR RESPONSE TO YOUR GROUP DISCUSSION topic, and also,please COMMENT ON ANOTHER STUDENT POST by bringing something new to theconversation (another perspective, disagree, other facts, anotherconcept, different company, etc.). Please avoid posting a simpleagreement or compliment, and reply with a well thought out comment.

Group #1 Discussion Topic:

Worst Words to Use at Work? Displaying Confidence with Words (LO 5.5)

In a Forbes magazine articlecalled “Worst Words to Say at Work,” business consultant andpsychotherapist Linnda Durre listed nine words or phrases that showsomeone is not confident.11 These phrases, according to Durre, cause others to perceive you as undependable and untrustworthy. To read the article, go to www.forbes.com/2010/04/26/words-work-communication-forbes-woman-leadership-career.html (Links to an external site.).Then respond to 3-4 of the following, which are excerpted from herarticle, with four to five sentences about whether you agree or disagreewith her point of view:

  1. Try is a weasel word. “Well,I’ll try,” some people say. It’s a cop-out. They’re just giving you lipservice when they probably have no real intention of doing what you ask.
  2. Whatever— This word is atrusted favorite of people who want to dismiss you, diminish what yousay, or get rid of you quickly …. It’s an insult and a verbal slap inthe face. It’s a way to respond to a person without actually responding.
  3. Maybe and I don’t know—People will sometimes avoid making a decision and hide behind thesewords. Sometimes during a confrontation people will claim not to knowsomething or offer the noncommittal response “maybe,” just to avoidbeing put on the spot.
  4. I’ll get back to you—Whenpeople need to buy time or avoid revealing a project’s status, they willsay, “I’ll get back to you,” and they usually never do.
  5. If—Projects depend on everyone doing his or her part. People who use ifare usually playing the blame game and betting against themselves. Theylike to set conditions rather than assuming a successful outcome.
  6. Yes, but…—This is anotherexcuse. You might give your team members suggestions or solutions andthey come back to you with “Yes, but …” as a response. They don’t reallywant answers, help, or solutions.
  7. I guess…—This is usually saidin a weak, soft-spoken, shoulder-shrugging manner. It’s another attemptto shirk responsibility—a phrase is muttered only when people half agreewith you, but want to leave enough leeway to say, “Well, I didn’treally know …. I was only guessing.”
  8. We’ll see…—How many times didwe hear our parents say this? We knew they were buying time, avoiding afight or confrontation, or really saying no.

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