“You don’t inspect quality into a product, you have to build it in”.
“Before you build quality in, you must think it in”.
Discuss the implications of these statements.
At least 400 words for the initial post
At least 75 words for the each responses
1. What are the causes of the quality problems on the Greasex line? Display your answer on a fishbone diagram.
2. What general steps should Hank follow in setting up a continuous improvement program for the company? What problems will he have to overcome to make it work?
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