Your Perfect Assignment is Just a Click Away

Starting at $8.00 per Page

100% Original, Plagiarism Free, Customized to Your instructions!


HMD 220 University of Nevada Las Vegas Coffee Shop Service Blueprint

HMD 220 University of Nevada Las Vegas Coffee Shop Service Blueprint

Question Description

Using the information from your Servicescape assignment, create a customer blueprint. Use the Guest Cycle as a model. Create your blueprint considering the touchpoints at each component.

  • Pre-arrival – what opportunities exist to interact with the business? Reviews or a website?
  • Arrival – what are the touchpoints during arrival?
  • On site – what are the touchpoints during the experience?
  • Departure – what are the possible touchpoints as the customer departs?
  • Assessment – what assessment opportunities exist?

Keep in mind this blueprint is from the business’s perspective, it doesn’t include the emotion of the customer. Include interactions with staff as well as representatives of the organization e.g. touchpad ordering.

You can modify the original blueprint, which was created using Microsoft Word, Excel, or any other program you’d like that helps you create the touchpoints.

Note which touchpoints will be modified and how on a second page or the original page.

Save the document in PDF for accessibility.

Writing, spelling, and grammar matter; proofread your work before you post. Up to 10%-point reduction for writing errors.

"Place your order now for a similar assignment and have exceptional work written by our team of experts, guaranteeing you A results."

Order Solution Now

Our Service Charter

1. Professional & Expert Writers: Eminence Papers only hires the best. Our writers are specially selected and recruited, after which they undergo further training to perfect their skills for specialization purposes. Moreover, our writers are holders of masters and Ph.D. degrees. They have impressive academic records, besides being native English speakers.

2. Top Quality Papers: Our customers are always guaranteed of papers that exceed their expectations. All our writers have +5 years of experience. This implies that all papers are written by individuals who are experts in their fields. In addition, the quality team reviews all the papers before sending them to the customers.

3. Plagiarism-Free Papers: All papers provided by Eminence Papers are written from scratch. Appropriate referencing and citation of key information are followed. Plagiarism checkers are used by the Quality assurance team and our editors just to double-check that there are no instances of plagiarism.

4. Timely Delivery: Time wasted is equivalent to a failed dedication and commitment. Eminence Papers are known for the timely delivery of any pending customer orders. Customers are well informed of the progress of their papers to ensure they keep track of what the writer is providing before the final draft is sent for grading.

5. Affordable Prices: Our prices are fairly structured to fit in all groups. Any customer willing to place their assignments with us can do so at very affordable prices. In addition, our customers enjoy regular discounts and bonuses.

6. 24/7 Customer Support: At Eminence Papers, we have put in place a team of experts who answer all customer inquiries promptly. The best part is the ever-availability of the team. Customers can make inquiries anytime.