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HCM 63 SNHU Healthcare Facility HCAHPS Survey Score for Physician Communication Essay

HCM 63 SNHU Healthcare Facility HCAHPS Survey Score for Physician Communication Essay

Question Description

Your healthcare facility’s HCAHPS survey score for physician communication has had a drop in the top box score for the last two quarters.

The CEO of the 80-bed hospital has asked you to write a brief paper that offers three specific evidence-based strategies to improve the score and provides a rationale for each of the selected strategies. Your comparison must include the following critical elements:

  • Three evidence-based strategies to improve the score by the next quarter.
  • A rationale for each of the three evidence-based strategies identified.
  • Explanation of how the selected strategies will be evaluated.
  • Explanation of how selected strategies will be incorporated into the internal structure of the healthcare environment.
  • A plan for enlisting the cooperation of the medical staff.

For additional details, please refer to the Module Three Short Paper Guidelines and Rubric document.


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