Search on the Internet to find out what rules and regulations collection agencies have to follow when trying to collect from a customer.
- List at least three things a collection agency can do to collect the debt.
- List at least three things a collection agency cannot do to collect the debt.
- What is the name of the act that spells out the rights of a collection agency and the rights of the person it is trying to collect from?
Review of Key Terms
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- How does social-business communication improve a companys public relations?
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