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Building Shared Services at RR Communications Case Study

Building Shared Services at RR Communications Case Study

Question Description

I’m studying and need help with a Management question to help me learn.

Read the Building Shared Services at RR Communications Case Study on page 156 Answer the Discussion Questions below of the Case Study.

Note: I have attached the text book and need this assignment with quality in APA format, should be 4 to 5 pages and no plagiarism. Mainly focusing on good contain of work and this will be submitted to the Global Reference Database so please make sure no plagiarism. (Thanks)

Need to write case study as below,

Abstract:

Discussion Questions

1. List the advantages of a single customer service center for RR Communications.

2. Devise an implementation strategy that would guarantee the support of the divisional

presidents for the shared customer service center.

3. Is it possible to achieve an enterprise vision with a decentralized IT function?

Conclusion:

References:

Note: Minimum 3 to 4 references must be use


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